🔧 Costco Tire Service Center

Costco tire center provides superior service and excellent tires at reasonable prices. Many of them are on sale and you could nearly always find some good tire that fits your car on some special deal. It can get crowded, but this one is not as long of a wait as some of the other ones that I’ve gone to. They fill the tires with nitrogen instead of air, which is good and they provide a great warranty. They also have large selection of batteries, but the price is on batteries, while good, are not as good as the tires. Plan on being here for 2 to 3 hours to get your tires replaced, but you can do your shopping at that point. They will also do free rotation and balancing on tires that were purchased here.

**Inadequate Service and Lack of Punctuality** Regardless of whether an appointment is scheduled, the service at this establishment is consistently slow. The staff appears to prioritize their own time over completing tasks efficiently. I visited the establishment with an appointment to have new tires installed. The staff informed me that the work would be completed within one and a half hours. However, I waited for over four hours before the work was finally finished. Upon driving home, I noticed that the tires were not properly balanced, causing uneven handling. Consequently, I had to return to the establishment the following day. While they promised to complete the repair within thirty to forty-five minutes, they waited for almost two hours. The staff responded impolitely, stating that my absence of an appointment was the reason for the delay. I strongly recommend seeking services at a different auto service center.

Horrible service! Please go to an actual tire place like NTB or Discount Tire. I’ve used them both in the past and they care about your safety. This Costco tire center can’t keep their orders straight. Service is beyond slow and I’m very concerned about the safety factor after my recent install. Making an appointment is joke as this location as they can’t and won’t see you at the scheduled time. They are stretched beyond their limits- short staffed have been mentioned by 4 employees. I was forced to leave with a tire pressure warning on one of my new tires installed after bringing it to their attention. “Drive on it for a bit and it should be fine” they said. Not fine! Still having issue days later. Oh, they also don’t clean the mess on your wheels or tires. “Go run it through the car wash” is what they advise you to do after spending $1200. I never write reviews but feel compelled as I’m VERY concerned the staff here isn’t checking their work. Please go get your tires anywhere but here.

Costco tire center was indeed awesome experience for me. These people are always in demand and need to book an application prior 1 week or so. In my case, I had flat tire which I realised late evening. When I called Costco tire center, Hector the Costco Tire center representative picked up the phon. He told me that if you can get the vehicle here he would take care of the same. I managed to change tire with spare and drove to Costco. As promised, Hector and Anthony both are really nice people. I was not sure as it was already 7:15 pm and very less time to finish earlier3 cars plus mine. They stayed back and helped to get flat tire fixed. I really appreciate both of then for their attitude for going beyond their duties and shown empathy. I would have rated more than 5. Just Awesome experience. You guys rock!!!

Ridiculously slow. Replacing one tire took two hours even with an appointment. Walked in, one other person in line, and it still took 10 minutes for someone to acknowledge me. Then, they basically said “give us your keys, we will get to it, call you in an hour.” They tried to sell me 4 new tires, which I understand. But don’t tell me to get a certain tire because “we have the most of that one in stock” lol. And don’t tell me my tire treads are low when you just read the tread depths to me and they’re nowhere near low. So even after I confirmed just to change out one tire, it still took another hour before I could leave with the car. Oh, and beware being put on hold. I was put on hold for 10 minutes after they told me to call them back quickly. And the hold music is just the same 11 seconds over and over and over. I really love Costco, but this is the one part of Costco that needs an overhaul.