🔧 TIREWORKS TOTAL CAR CARE

So I needed a rim repaired from hitting a curb. I stumbled on this establishment and it was a weird experience. The cost to do the job was $175. Three days went by and no call. I call them several times and no answer. Decided to drive to the shop to pickup my rim. Come to find out they lost my order and could not call. Then, he wanted $200 which was different from original agreement. I said no way! This shop sent the rim somewhere else and they don’t actually do the repair. Btw, the work on the rim was great. However, I would stay away from this business.

Extremely unprofessional. I called to ask a simple question about state inspections, and the person who answered the phone was rude and dismissive. Instead of providing a clear answer, they abruptly told me they don’t do state inspections and then hung up on me. Completely unacceptable behavior—this is not how you treat potential customers.

On 6/17/25 @ 530pm, I went to the front desk for help with my tire. Supervisor Javier was unhelpful and unprofessional. He said my truck couldn't be serviced, even though they previously worked on it. As I left, a technician offered to help me. Javier yelled at me in front of customers, informed me I was being charged a higher price, and said this was the last time. He said I was no longer welcome at Tireworks. His behavior seemed out of control. I did nothing to provoke this person. I work for a respectable company, the treatment I received from Tireworks by the supervisor was very harsh and upsetting. I won't do business here as long as he works there.

My family has been coming here for years and for good reason! Visited on Thursday 4/24/25 and received same-day service for a new tire that needed to be ordered. My husband and I were able to drop the car off and pick it up a few hours later once the tire had been delivered and installed. The staff was friendly, knowledgeable, and quick. I will be back for other tire needs that I may have.

I’ve been taking my car for alignments here for years. Who ever worked the counter today 04/23 1pm needs to get fired. He’s making you loose customers. Since he’s not the owner I doubt he cares. Mind you my car seems the same or even worse then when I took it in