Leos Service Center

I had been in a couple times before, to get oil changes done. Then another time, to have them rotate my tires. Things seemed fine, relative. As in, I hadn’t had any bad experiences, but I also hadn’t had any “standout” customer service experiences either. Today was really bad. I went in to pick up my car - because they had it for a couple days. After I expressed that I experienced a break-in, and wanted to know how much it would cost to fix all the things. Yesterday, the price to fix my window was $150. Today, when I talked to Mark? $450. How? Why? What? The price went from $150 to $450, in a day? To fix a rear side window? Nah, I don’t have it, and the math isn’t mathing. I call back, and a…

Fast & efficient! Loved how I could book online, makes it so much easier to plan my day. Drove away in under 15 mins. 10/10

I've gone to Leo's on airport for years. Fast, reasonable, honest and friendly except the older woman that's in the office. She is wicked and has horrible customer service skills. I have personally witnessed a racist attitude towards people who aren't like her as well as rude and non empathetic towards people who English is not a first language. If you can overlook her and focus on the mechanics you're good.

For the longest time, I used to go to Mario‘s inspection down the road, but they recently switched over to first-come, first-served, and somehow in that process, the customer service quality has gone straight down the hole. I decided to look at Leo‘s, and not only was I able to schedule an appointment, but it was easy to pre-pay using their software. They were super nice and prompt, and I was in and out in under 15 minutes for my inspection. What else could you ask for?

Great service! Fast and friendly!! We called and they had a spot open for us immediately. We watched college football while we waited. It was less than 20 min wait and they had refreshments for us while we waited.