🔧 Joe Hudson's Collision Center

I needed a new hood for my Jeep. Razz found one and quickly had it shipped to them. Excellent customer service from beginning to end! Much appreciated!

Joe Hudson in Austin worked diligently to fix a tremendous amount of hail damage on my vehicle. They were excellent at keeping me up to date on the progress. They returned my car detailed and looking new. Recommend them highly

Folks here were very nice and attentive to detail. They took their time reviewing my car to give me the best possible outcome balancing labor versus part replacement for an estimate. They were unable to help me with my particular situation unfortunately, I appreciate the honesty. On customer service alone they were 5 starts.

I cannot say enough great things about my experience with JHCC! I got in an accident and totaled my Prius at the beginning of May and right from the get go they offered amazing support. Jackie was in constant contact with me and offered significantly better communication than my insurance company ever did. They have been friendly, quick to respond, supportive, and patient. When I went to clean out my car, a gentleman (sorry I forgot his name!) even spent a good 15-20 minutes helping me decide on new types of cars to consider for a replacement ♥️ 100/10 would recommend and their exceptional customer service made a customer for life out of me!

Worst experience I have ever had at a body shop. Car was broken into 2 months after I bought it, this was in August 2023 (Dodge Durango Hellcat). Called them immediately and set up and appointment with them and my insurance. They ordered parts, but in the middle of September 2023, we had a bad hail storm, so they told me I would have to wait because they were busy with hail customers. I said why would I have to wait when I was there before the hail storm even hit. They slipped up and said it was because they make more from PDR (paint-less dent removal), so I went to the back of the line. They let me take it in in early October to "fix" everything. Then found out they didn't have all the parts, because they were NEVER ordered. While my car was there, they had a new person try their hand a buffing, their first time, on my brand new $110k car (2023 Dodge Durango Hellcat). See pics, there was no damage to the back quarter panel, but somehow there were now swirl marks all over the back. Told them about that and took it back a month later. only for them not the have all the parts, still. It is now Thanksgiving, and I call the week after, so end of November, and find out that they haven't even ordered all the parts for my car yet. Remember, this started in August, now we are in December. They said they STILL hadn't ordered any parts for my car. Finally, middle of December, they say they are ready with all parts. Took it to them, for another week, this is a total of 6 weeks at their shop, and then they said they were done. Took pictures of the NEW swirl marks on the door now! Took it back to them in January, said they "took care of all the swirl marks). I take it back and show them and they said, "I cant see anything", go ahead and take a look in the pics and tell me if you can see anything. And I am NOT a body shop or paint expert. Took it back for the 6th time to fix it and some other things like the scuff marks they made on my door that they said, "were already there.". Well, it was a brand new car, so no, they were not already there. Also to fix a scratch in the leather that was never there to begin with. Took it back a final time in February to show them the scratch that was STILL there from the original break in and they said they would take care of it. It is now the middle of April, 2 months later, and nothing from them. I still have the swirl marks on the door and it looks worse than when it got broken into. Go ahead, call them and ask them about the Durango Hellcat. They ALL know about it and the comedy of errors they pulled on me. So, here we are, 8 months later, after the original appointment, and my car is STILL not fixed. Go there if you dare...........but it's in your best interest to find somewhere else to take any car to get fixed. See photos and some dates. The ones without dates are what it looks like today. So, 8 different weeks at the shop total and still not complete.