🔧 Bavarian Auto Repair

The team at Bavarian exceeded my expectations. They diagnosed and fixed the true issue with my car that the dealer couldn’t or wouldn’t figure out. They were professional and communicated well throughout the process. I highly recommend Bavarian Auto.

Great customer service. Provided a detailed list of all the problems that required attention. Did not pressure me to fix what was needed. Recommended the problems that required prompt action and the cost of each issue. Did not recommend not needed repairs like many other repair shops do. Kept me informed of the progress of repairs and delivered the car when promised. Definitely will be back for any future repairs. Great staff, and thank you to Mr. Joey.

10/10 experience. Bavarian auto repair wasn’t my first choice of service. I went to Mercedes Blackwood a little up the street next to the wash tub. I paid for a diagnostic and a smoke test. To diagnose my check engine light issue. They recommend replacing my valve cover because my car was leaking oil said it was really bad and some actuator that wasn’t working properly (never saw oil leak on my driveway) I didn’t do the repairs because I didn’t believe them. It’s how they treated me. I didn’t seem like a priority to the guys at Mercedes Blackwood. I was ready to treat my car give it the maintenance it deserves. They just really didn’t take me serious it felt like brushed me off when I was trying to do more to my car or ask about other potential or future issues my car tends to have. I’ve talked to Ralf (didn’t know he was the owner at the time) personally before at my times at the washtub and he told me to bring it by for a FREE VISUAL MULTIPOINT INSPECTION. Once they were able to look at my car they saw the valve cover leak and sent me photos through their very open and up front approach. I knew everything about my car after my time with Bavarian Auto. They never tried to sell me anything that was unnecessary. Now i’m able to enjoy my low mileage 335i :)

If I could leave this review with no star I would! They weren’t transparent from the onset when my vehicle arrived. The technical started a diagnostic charging $179 and hour and for two - three days wasn’t done and the reason was because there were other cars that needed an oil change. He comes back asking for me to pay for the current hours while’s he wasn’t done with the full electrical diagnostic. He insisted before continuing. I wouldn’t trust them in handling business especially in timely fashion and transparency .

These guys are great! I had a “turn your engine” off warning come on when driving my kids to swim. I called while I was there and they said just bring it by and they’d check it out. They were so helpful and kind and even had a little spot for my kiddos to watch tv and hang out. I plan to use them for any of those auto repair needs that pop up!